Good Customer Service Does Exist


February 23, 2015

Two weeks ago I wrote about several horrifying customer service experiences. At the end of the blog, I conveyed that I was going to set my reticular activating system to attract good customer service. The... [read more]

Incompetence or Apathy


February 9, 2015

Incompetence or Apathy is a question that has surrounded my dealings over the past couple of weeks with businesses in several different industries. Or maybe it is just a “failure to communicate” or a failure... [read more]

Remembering Mr. Cub


January 26, 2015

Those that know me understand that I am a huge baseball fan. So today, instead of blogging about business, my ideas and beliefs I am devoting this time to remember Ernie Banks, who died Friday.


All... [read more]

Have a Blast While You Last!


January 14, 2015

Many years ago I heard the statement—Have a Blast While You Last! I thought it was catchy and made sense because you only go around once in life and you really do need to enjoy it. You need to think about the... [read more]

Are You Ready?


January 6, 2015

America goes back to work this week after two weeks of Holidays, family, friends, and travel. Not everyone took the past 10 days to two weeks off, however a significant amount did and a major amount of the... [read more]

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