Happy 238th Birthday to the United States of America


July 8, 2014

This being the weekend we celebrate the 238th birthday of our Nation I wanted to convey some of my thoughts on our Country.


What a great place to live, work, and pursue happiness! No other place... [read more]

A True Personal Day—A Day for Yourself—What a Concept!


July 1, 2014

To paraphrase the Four Seasons song—Oh, what a day, late June back in 2014. What a special time for me.


I celebrated a milestone birthday this week. I was not overly thrilled with hitting this... [read more]

Surround yourself with those that will tell you the truth!


June 24, 2014

In business it is critical to surround yourself with those that will tell you the truth, those that will tell you what you need to hear, not what you want to hear. That is why coaches are so valuable. Listen... [read more]

Customer Service—Round 3


June 10, 2014

Over the past few weeks I have conveyed my thoughts and examples on what I believe is an appalling state of customer service in many service industries. I have addressed restaurant and retail experiences, now... [read more]

Customer Service—Round 2


June 3, 2014

Many, actually probably most, people look at and expect, when they are a customer, to be taken care of quickly, efficiently, and effectively. This can be a challenge to get, as more and more businesses... [read more]

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