Customer Service has been a hot button for as long as I can remember. Most organizations say they give the best customer service, when in fact, they do not. The reasons are that the powers that be are too... [read more]

I read a newspaper editorial today that states that education is tied to the economy. It amazes me that we do not automatically understand this and have to have it reinforced through the media. The article... [read more]

Alas, it appears that the weather has finally broken from the long Winter and is catapulting us rapidly through Spring and knocking hard on the door of Summer. The Sun is shining consistently, the wind is... [read more]

How are you tracking on your quest to achieve your life’s dreams and goals – your vision of your life? Do you have a life plan to make the vision, dreams, and goals happen? Do you really have a life plan? My... [read more]

Most people I encounter have time challenges. Many are overwhelmed at work; do not have the time they would like with loved ones, time for themselves and scream out for a work life balance that helps them... [read more]