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Customer Service 101

Business

December 19, 2014

How long should a line get at a retail store before management decides to open an additional register? As we go through the Holiday season, most of us are caught up in the hustle and bustle of shopping for... [read more]

Choices: Focus—Discipline

Business

October 29, 2014

Life is all about choices. We make numerous choices every day. When you come to a fork in the road you have to make a choice take the left fork or the right fork or stand still or go backwards. When you're... [read more]

Check it off - part 3!

Business

September 9, 2014

A few weeks ago, I communicated my beliefs about how valuable checklists are. I stated: One of the best tools for staying organized, being effective, controlling your time, and getting done what you need to... [read more]

Check it off—part 2!

Business

August 26, 2014

Two weeks ago, I communicated my beliefs about how valuable checklists are. I stated:

One of the best tools for staying organized, being effective, controlling your time, and getting done what you need to... [read more]

Check it off!

Business

August 12, 2014

One of the best tools for staying organized, being effective, controlling your time, and getting done what you need to do is a CHECKLIST. Yet, I run into it often that many do not use checklists.

 

Why... [read more]

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