Customer Service has been a hot button for as long as I can remember. Most organizations say they give the best customer service, when in fact, they do not. The reasons are that the powers that be are too... [read more]

Alas, it appears that the weather has finally broken from the long Winter and is catapulting us rapidly through Spring and knocking hard on the door of Summer. The Sun is shining consistently, the wind is... [read more]

Since baseball season starts this week, I am re-posting a blog I wrote several years ago that still applies, concerning the relationship between baseball and business.  Enjoy.

I love baseball. I love... [read more]

Almost everywhere I go, I run into people from all walks of life discussing Health in one form or another. Physical Health, Mental Health, the Affordable Care Act/Obamacare, weight loss programs for better... [read more]

Today is Superbowl Sunday. And with that comes memories of one of the influential people in my life and how his lessons can be applied to business and continue to ring clear today.

Vince Lombardi was... [read more]