“Funding is critical to a business,” states business coach Mike McConchie. Mike did some research to see if he could find information/websites that may be able to provide grants or other funding opportunities for Women Owned... [read more]

According to the 2015 Cox Business Sentiment Survey, 63% of all consumers shopped small businesses at least three times a week. How powerful is that? Almost 2/3 of the consumers out there shopping spend money several times a... [read more]

Since baseball season starts this week, I am re-posting a blog I wrote several years ago that still applies, concerning the relationship between baseball and business. Enjoy. I love baseball. I love business. And there is an... [read more]

Two weeks ago I wrote about several horrifying customer service experiences. At the end of the blog, I conveyed that I was going to set my reticular activating system to attract good customer service. The very next day, I... [read more]

America goes back to work this week after two weeks of Holidays, family, friends, and travel. Not everyone took the past 10 days to two weeks off, however a significant amount did and a major amount of the rest scaled back... [read more]

How long should a line get at a retail store before management decides to open an additional register? As we go through the Holiday season, most of us are caught up in the hustle and bustle of shopping for presents/gifts,... [read more]

Life is all about choices. We make numerous choices every day. When you come to a fork in the road you have to make a choice take the left fork or the right fork or stand still or go backwards. When you're pursuing any... [read more]

A few weeks ago, I communicated my beliefs about how valuable checklists are. I stated: One of the best tools for staying organized, being effective, controlling your time, and getting done what you need to do is a... [read more]

Two weeks ago, I communicated my beliefs about how valuable checklists are. I stated: One of the best tools for staying organized, being effective, controlling your time, and getting done what you need to do is a CHECKLIST.... [read more]

One of the best tools for staying organized, being effective, controlling your time, and getting done what you need to do is a CHECKLIST. Yet, I run into it often that many do not use checklists. Why do people not use... [read more]

How important are numbers to your business, any business? Numbers tell you many, many things: sales, profits, debt, expenses, accounts receivable, the health of your company—and many, many more things. Yet I continue to be... [read more]

Are you Majoring in the Minors? It is one of the questions I ask in my Time Management classes. I see this focus on the minors all the time and emphasize how important it is to understand this concept. Understanding... [read more]

In business it is critical to surround yourself with those that will tell you the truth, those that will tell you what you need to hear, not what you want to hear. That is why coaches are so valuable. Listen to what Eric... [read more]

Over the past few weeks I have conveyed my thoughts and examples on what I believe is an appalling state of customer service in many service industries. I have addressed restaurant and retail experiences, now I will tell you... [read more]

Many, actually probably most, people look at and expect, when they are a customer, to be taken care of quickly, efficiently, and effectively. This can be a challenge to get, as more and more businesses continue to reduce... [read more]

Customer Service has been a hot button for as long as I can remember. Most organizations say they give the best customer service, when in fact, they do not. The reasons are that the powers that be are too often too removed... [read more]

Alas, it appears that the weather has finally broken from the long Winter and is catapulting us rapidly through Spring and knocking hard on the door of Summer. The Sun is shining consistently, the wind is balmy, the... [read more]

Since baseball season starts this week, I am re-posting a blog I wrote several years ago that still applies, concerning the relationship between baseball and business. Enjoy. I love baseball. I love business. And there is an... [read more]

Almost everywhere I go, I run into people from all walks of life discussing Health in one form or another. Physical Health, Mental Health, the Affordable Care Act/Obamacare, weight loss programs for better health, physical... [read more]

Today is Superbowl Sunday. And with that comes memories of one of the influential people in my life and how his lessons can be applied to business and continue to ring clear today. Vince Lombardi was a great football coach,... [read more]

Just like in the Beach Boys song of the 60’s – you need to have FUN, FUN, FUN, til Daddy takes the T-Bird away. In our case as business owners, managers, sales people, entrepreneurs, we need to have FUN, FUN, FUN, at/with... [read more]

Have you hit the ground running in 2014? Most small business owners that I have come in contact with say they have, however, I find that many are not telling themselves the truth. Every year the first full week of the New... [read more]

I love baseball. I love business. And there is an incredible relationship between the importance of numbers in both. I am fascinated by the numbers in baseball that I grew up with and am growing old with. 714, 755, 2130,... [read more]

Have you ever thought about how powerful a company McDonald’s is? The little hamburger stand that has grown to be behemoth has taught us many lessons about business that are still used every day, in many industries. Most of... [read more]

The real question is - Why should I buy from you instead of your competition? Your Unique Selling Proposition (USP) is what sets you apart, what gives you the competitive edge, what makes you special. If there is nothing... [read more]